got an almost immediate (7AM, this morning) reply from rangehoods.com claiming that ups lost my hood. i'm trying to decipher 'origin scan' on the ups tracking page. i don't know if this means that they just printed the label or if it was actually billed and printed at a ups location. i would have expected a pickup scan; there isn't one there.
i may have to write a www::screenscraper::ups perl module, if one doesn't exist. (maybe they've published an api?)